Client Satisfaction Survey

Thank you for having chosen SposiamoVi to plan such a meaningful moment of your life!
We truly hope that your experience was a special one!

Your feedback is really important to us, please be so kind to spare 5 minutes sharing your comments on your wedding planning process: it will allow our Company to deliver satisfying experiences to all our clients, always propose the best suppliers and don’t leave any detail uncovered.

Your Name (required)

Your Email (required)

HOW DID YOU FIND ME?

Word of mouthOnline searchSocialPublicationsOther

if "Other" please specify:

What hesitations did you have about working with me?

What made you choose to work with me instead of another wedding planner?

What did you like best about working with me?

WEDDING PLANNING

Please complete the following using the evaluation scale of 1 to 5 which best reflects your opinion:
(5) VERY SATISFIED (4) SATISFIED (3) MODERATELY SATISFIED (2) SOMEWHAT DISSATISFIED (1)DISSATISFIED

Quality of Service:
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Responsiveness:
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Professionalism:
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Value:
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Flexibility:
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Would you recommend my services? If so, why and to whom?

Is there anything you would have like to see me do differently? If so, what?

What is the most important thing people should know about working with me?

Is there anything else you'd like to add?

SERVICE PROVIDERS

Please complete the following using the evaluation scale of 1 to 5 which best reflects your opinion:

Wedding venue:
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Catering service:
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Bar:
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Celebrant:
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Music at the ceremony:
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Music at reception:
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Entertainment:
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Lights set up:
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Flower set up:
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Stationery:
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Full Dècor and atmosphere:
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Photographer:
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Videographer:
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Hairdresser:
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Make up artist:
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Transfers:
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Accommodation:
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Others: (who/what?) :

CONCIERGE

Which services did you experience of our concierge?
Personal websiteHotelsTransfersSide activitiesRSVP managementGuest’s care service

How would you rate your concierge service?
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Do you have any suggestions on how to improve it?
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Any supplier or service that you have particularly appreciated during your wedding experience that you would like to share with us?
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Thank you for your help!
We wish you all the very best,

SV